Financial Services
Client
Leading Swiss Bank
Facing a rapidly evolving regulatory environment across Switzerland and the EU, the client struggled to keep pace with compliance demands while maintaining operational efficiency. Increasing regulatory scrutiny and fragmented reporting requirements threatened to increase costs and distract from strategic priorities. The bank needed a comprehensive risk management overhaul to ensure compliance without compromising agility.
We thoroughly assessed the bank’s existing risk and compliance frameworks, benchmarking against best practices across European financial institutions. Leveraging advanced data analytics and process automation, we designed an integrated risk management system that centralised reporting and enhanced real-time monitoring capabilities. Our team worked closely with compliance officers and IT specialists to implement scalable solutions that aligned with both Swiss FINMA and EU regulatory standards.
Within 13 months, the bank achieved full regulatory compliance ahead of deadlines, reducing operational risks by 24%. The new framework streamlined reporting processes, cutting manual efforts by 40%, and enabled faster, data-driven decision-making at the executive level. This transformation preserved the bank’s reputation for reliability while freeing resources to focus on growth initiatives.
Manufacturing
Client
Global Manufacturing Leader (Germany/Switzerland)
The client, a multinational engineering firm, faced supply chain disruptions and rising production costs amid increasing global competition. Legacy systems and siloed operations limited visibility and responsiveness, threatening delivery timelines and customer satisfaction. The company sought to modernise its operations and integrate Industry 4.0 technologies to boost efficiency and resilience.
Our multidisciplinary team conducted a comprehensive operational audit, identifying bottlenecks and inefficiencies across the supply chain and production lines. We developed a roadmap for digital transformation, introducing IoT-enabled sensors for real-time monitoring, predictive maintenance algorithms, and lean manufacturing principles. Collaboration workshops fostered cross-functional alignment and change readiness among leadership and staff.
Within 18 months, the client realised an 18% increase in production efficiency and a 30% reduction in supply chain disruptions. Predictive maintenance reduced unplanned downtime by 22%, while improved data visibility enhanced inventory management. These gains translated into significant cost savings and strengthened the client’s position in a highly competitive market.
Healthcare
Client
Swiss Healthcare Provider
Confronted with rising operational costs and growing patient expectations, the healthcare provider needed to enhance care quality while optimising resource utilisation. Fragmented IT systems and limited data integration hindered coordinated care delivery and patient engagement. The client sought a digital transformation strategy to improve outcomes and operational efficiency.
We partnered with clinical leaders and IT teams to design an integrated digital health platform that combined telemedicine capabilities, electronic health records and data analytics. The solution enabled personalised care pathways, remote monitoring and predictive risk assessments. Training programs ensured clinical staff adoption and patient education initiatives promoted engagement.
Patient satisfaction scores increased by 22%, driven by improved access and personalised care. Operational costs declined by 17% through streamlined workflows and reduced hospital remissions. The digital platform positioned the provider as a leader in innovative healthcare delivery, with scalable potential across the Swiss healthcare system.
Technology
Client
European Technology Scale-Up (Ireland/UK)
A fast-growing technology company faced challenges managing a diverse product portfolio and accelerating time-to-market amid intensifying competition. Fragmented processes and unclear market segmentation led to resource dilution and missed opportunities. The client required strategic guidance to prioritise investments and optimise product development cycles.
We conducted a detailed market segmentation and competitive analysis to identify high-potential customer segments and product gaps. Our team restructured the product development process using agile methodologies and introduced stage-gate reviews to improve prioritisation and resource allocation. Cross-functional teams were aligned around clear KPIs and customer-centric roadmaps.
Time-to-market was reduced by 30%, enabling faster customer acquisition and revenue growth. Market share expanded by 12% within key segments. Enhanced portfolio focus improved R&D efficiency, and the company strengthened its reputation as an agile innovator in the European tech ecosystem.
Retail
Client
Spanish Retail Chain
The client faced declining in-store foot traffic and shifting consumer behaviours toward digital channels. Disconnected sales platforms and inconsistent customer experiences hindered loyalty and revenue growth. The retailer sought a comprehensive omnichannel strategy to unify physical and digital touchpoints and revitalise brand engagement.
We developed an integrated omnichannel roadmap encompassing e-commerce platform upgrades, personalised marketing, and in-store digital enhancements. Customer journey mapping identified pain points and opportunities for seamless experiences. Staff training and management change ensured the smooth adoption of new technologies and processes.
Customer engagement increased by 27%, with online sales growing 34% within the first year. The unified brand experience strengthened customer loyalty and expanded market reach. Operational efficiencies improved through better inventory visibility and demand forecasting, positioning the retailer for sustained growth.
Public Sector
Client
European Government Agency (Netherlands/Scandinavia)
The agency struggled with outdated service delivery models, resulting in long processing times and low citizen satisfaction. Complex regulatory requirements and fragmented legacy systems impeded digital modernisation efforts. The client aimed to enhance accessibility, transparency, and efficiency in public services.
We designed and implemented a user-centric digital platform featuring streamlined workflows, self-service portals, and integrated data management. Stakeholder engagement workshops ensured alignment with policy goals and citizen needs, and training programs supported staff transition to new operating models.
Service accessibility improved by 35%, and processing times were reduced by 50%, significantly enhancing user experience. Citizen satisfaction scores rose substantially, reflecting increased trust and transparency. The platform’s scalable architecture enabled ongoing innovation and responsiveness to evolving public demands.
We welcome the opportunity to discuss how our expertise can support your business goals. Whether you have questions, want to explore a partnership, or need tailored consulting solutions, our team is here to help.
Our Offices
Spain | Switzerland
The Content is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Nothing contained on our Site constitutes a solicitation, recommendation, endorsement, or offer by KNB Consultants or any third party service provider to buy or sell any securities or other financial instruments in this or in in any other jurisdiction in which such solicitation or offer would be unlawful under the securities laws of such jurisdiction.
KNB Consultants uses cookies on our website, www.knbconsultants.com, to study user preferences and provide prime user experience. Agreeing to use our site means you consent to the use of all cookies.